Looking for an alternative to eDesk (ecommerce helpdesk)? Here are 8 customer support tools that do similar things, compared by what they replace, pricing, and free options. Or run the free audit to get one matched to your business.
Replaces manually answered shopify support tickets.
Replaces answering repetitive website questions.
Replaces after-hours and first-line chat coverage.
Replaces ticket categorization + canned replies.
Replaces scattered email across the team.
Replaces multi-store support overhead.
Replaces no live coverage for site visitors.
Replaces manual ticket categorization.
See all customer support tools, or compare against eDesk itself.