Looking for an alternative to Help Scout (shared inbox helpdesk)? Here are 8 customer support tools that do similar things, compared by what they replace, pricing, and free options. Or run the free audit to get one matched to your business.
Replaces basic live-chat staffing for small teams.
Replaces missed website visitors.
Replaces scattered email across the team.
Replaces multi-store support overhead.
Replaces no live coverage for site visitors.
Replaces manual ticket categorization.
Replaces shared support inbox run from gmail.
Replaces ticket categorization + canned replies.
See all customer support tools, or compare against Help Scout itself.