Tidio Lyro vs Gorgias

Comparing Tidio Lyro and Gorgias on pricing, free plans, what each replaces, and setup. Or run the free audit for a pick matched to your business.

Tidio Lyro
AI chat for SMBs
$39/mo
Free plan available
Get Tidio Lyro →
Gorgias
Helpdesk for ecommerce
$50/mo
Free trial available
Get Gorgias →
Category
AI chat for SMBs
Category
Helpdesk for ecommerce
Best for
Customer support
Best for
Customer support
Replaces
After-hours and first-line chat coverage
Replaces
Manually answered Shopify support tickets
Typical cost
$39/mo
Typical cost
$50/mo
Free option
Free plan available
Free option
Free trial available
Setup
Same-day setup
Setup
Half-day setup

Which should you choose?

  • Tidio Lyro is the cheaper option at $39/mo.
  • Tidio Lyro is faster to set up.

Both are strong; the right pick depends on your stack and budget. Confirm current pricing on each vendor's site.

See more Tidio Lyro alternatives or Gorgias alternatives.